Human Risk Management

Security Awareness Training

Transform your employees from security risks into your first line of defense. ITSEC's proprietary training platform delivers phishing simulations, interactive training modules, and measurable behavior change – all aligned with UAE regulatory requirements.

91%

Breaches start with human error

98%

Phishing click rate reduction

35+

Training module library

100%

DESC/NESA compliance support

Consult Cyber Experts

The Challenge

Why Security Awareness Training Is No Longer Optional

Cybercriminals have realized that targeting humans is far easier than bypassing technical security controls. A staggering 91% of successful cyberattacks begin with a phishing email or social engineering attack. Despite billions spent on security technology, the human element remains the weakest link in organizational security.

UAE organizations face increasingly sophisticated targeted attacks. Spear-phishing campaigns impersonate local banks, government entities, and trusted vendors. Business Email Compromise (BEC) attacks targeting finance departments have resulted in millions of dirhams in fraudulent wire transfers. Deepfake technology now enables convincing voice impersonation for vishing attacks.

Regulatory mandates have made security awareness training mandatory, not optional. DESC requires all Dubai government-connected entities to implement security awareness programs. NESA mandates training for critical infrastructure. VARA requires employee security training for all virtual asset service providers. The Central Bank of the UAE expects financial institutions to maintain ongoing security awareness initiatives.

Traditional annual training is ineffective. Research shows employees forget 90% of training content within one week. Continuous reinforcement through regular simulations and micro-learning is essential for creating lasting behavior change and building a genuine security culture.

Our Platform

The ITSEC Security Awareness Platform

Purpose-built for UAE organizations, our proprietary platform combines phishing simulation, interactive training, and compliance automation in one integrated solution.

Phishing Simulation Engine

Man-in-the-middle attacks on open networks, default router credentials exploitation, and packet sniffing on unencrypted connections.

Interactive Training Modules

Bite-sized, engaging training on 35+ security topics with video content, quizzes, and practical exercises

Real-Time Reporting Dashboard

Track employee performance, identify high-risk users, measure improvement with executive-ready reports

Automated Remedial Training

Employees who fail tests receive immediate targeted training specific to the attack type they encountered

Role-Based Learning Paths

Customized training curricula for executives, finance, IT, HR, and general staff based on their risk profiles

Gamification & Leaderboards

Increase engagement with points, badges, team competitions, and recognition for security champions

Multi-Language Support

Full training library available in English and Arabic with cultural adaptation for GCC audiences

Compliance Tracking

Automated compliance reporting for DESC, NESA, VARA, and Central Bank audits with evidence packages

LMS Integration

Seamless integration with existing HR and learning management systems via SCIM, SAML, and API

Mobile-Ready

Training accessible on desktop, tablet, and mobile devices for flexible learning anywhere

Simulation Capabilities

Advanced Phishing Simulation Campaigns

Test your employees with realistic attack simulations across multiple channels. Our campaigns include UAE-specific templates targeting local banks, government portals, and service providers.

Email Phishing

Credential harvesting, malicious links, attachment-based attacks

Spear Phishing

Targeted attacks using employee and company data

Vishing (Voice)

Simulated phone-based social engineering attacks

USB Drop Testing

Physical security awareness testing with USB devices

QR Code Phishing

Quishing attacks via malicious QR codes

Business Email Compromise

CEO fraud and invoice manipulation simulations

Smishing (SMS)

Text message-based phishing tests and scams

Callback Phishing

Hybrid attacks combining email and phone tactics

35+ Modules

Comprehensive Training Content Library

Engaging, bite-sized training modules covering all aspects of cybersecurity awareness. Available in English and Arabic with regular content updates.

Phishing & Social Engineering

Email phishing, spear phishing, pretexting, tailgating, vishing, smishing, deepfake awareness

Password & Authentication

Strong passwords, MFA, password managers, credential hygiene, passkeys

Data Protection

Data classification, handling sensitive data, GDPR/PDPL compliance, data loss prevention

Physical Security

Clean desk policy, visitor management, USB security, secure printing, access control

Remote Work Security

Home network security, VPN usage, public WiFi risks, BYOD security, video call safety

Mobile Device Security

App permissions, device encryption, MDM compliance, lost device procedures

Cloud & SaaS Security

Shadow IT, secure file sharing, cloud storage best practices, SaaS application risks

Incident Reporting

Recognizing security incidents, reporting procedures, escalation protocols

Compliance Specific

DESC, NESA, PCI DSS, HIPAA, ISO 27001, VARA, Central Bank awareness

Executive Training

BEC awareness, whale phishing, C-suite targeted attacks, personal security

Simulation Capabilities

Security Awareness for UAE Regulatory Compliance

Our platform is designed to meet the specific security awareness requirements of UAE regulators, with built-in compliance tracking and evidence generation.

DESC (Dubai)

Requirement: Mandatory security awareness for all government-connected entities

ITSEC Solution:

DESC-aligned training program with compliance reporting and evidence packages

NESA

Requirement: Federal security awareness requirements for critical infrastructure

ITSEC Solution:

NESA-compliant training modules and annual certification tracking

VARA

Requirement: Employee security training for virtual asset service providers

ITSEC Solution:

Crypto-specific security awareness including wallet security and fraud prevention

Central Bank UAE

Requirement: Security awareness for financial institutions

ITSEC Solution:

Banking security awareness with PCI DSS integration and fraud awareness

SCA

Requirement: Security training for capital markets participants

ITSEC Solution:

Investment and securities-focused training modules

DHA

Requirement: Healthcare data protection awareness

ITSEC Solution:

HIPAA-aligned healthcare security training and patient data protection

Flexible Options

Flexible Training Delivery

Choose the delivery model that fits your organization's needs, from fully managed programs to self-service platform access.

Managed Service

ITSEC manages your entire security awareness program including phishing campaigns, training delivery, and reporting.

Best for: Organizations without dedicated security awareness resources.

Platform License

Access to ITSEC training platform with your own administration and full control.

Best for: Organizations with internal security awareness capability.

Custom Content Development

Bespoke training content tailored to your industry, processes, and specific risks.

Best for: Organizations with unique compliance or operational requirements

Workshop & Instructor-Led

In-person or virtual workshops delivered by ITSEC security trainers.

Best for: Executive training, specialized roles, compliance sessions

Our Methodology

How We Secure Your Remote Workforce

A proven 8-step methodology for implementing enterprise remote security with minimal disruption

Baseline Assessment

Conduct initial phishing test to establish current risk level and identify vulnerabilities

Risk Profiling

Analyze results to identify high-risk departments, roles, and individuals

Program Design

Create customized training curriculum based on risk profile and compliance requirements

Continuous Training

Deploy monthly training modules and phishing simulations

Metrics & Reporting

Track improvement with real-time dashboards and executive reports

Optimization

Continuously refine program based on results and emerging threats

Why ITSEC

Why Choose ITSEC for Security Awareness

Proprietary Platform

Our own technology built for UAE organizations, not reselling third-party tools

UAE Regulatory Expertise

Deep knowledge of DESC, NESA, VARA, and Central Bank requirements

Arabic Language Support

Full training library available in Arabic with cultural adaptation

Local Phishing Templates

UAE-specific scenarios including local banks, government, and telecom

Combined w/ Technical Testing

Integrate awareness with VAPT and red team exercises for full coverage

Proven Results

98% phishing click rate reduction across UAE clients within 12 months

Why Choose ITSEC

We deliver faster results, deeper expertise, and stronger regulatory relationships than traditional security consultancies

Feature	Traditional VPN	Zero Trust (ZTNA)	SASE
UAE Regulatory Focus	Deep DESC/NESA expertise	Generic global content	Limited knowledge
Arabic Content	Full Arabic library	Limited Arabic	Translated only
Local Phishing Templates	UAE banks, govt, telecom	Generic templates	Basic localization
Technical + Awareness	Combined VAPT + awareness	Awareness only	Awareness only
On-Ground Support	Dubai-based team	Remote support	Varies
Customization	Fully customizable	Limited customization	Minimal
Pricing	Competitive local	Premium global pricing	Variable

15+ Years UAE Market Leadership

Unlike Big 4 consultancies with generic security practices or startup firms with limited track records, ITSEC specializes exclusively in cybersecurity for UAE regulated sectors. Our proven methodologies have secured $2B+ in digital assets and achieved 100% regulatory compliance success across VARA, Central Bank, and DFSA audits.

Recent Success Story

Real Results for UAE Clients

CLIENT

UAE Financial Services Organization (1,500 employees)

CHALLENGE

The organization faced a 45% phishing click rate during initial testing, with multiple near-miss incidents involving fraudulent wire transfer requests. They had compliance gaps with DESC requirements and no formal security awareness program in place.

SOLUTION

ITSEC implemented a 12-month managed security awareness program including monthly phishing simulations with increasing difficulty, role-based training for all staff with specialized modules for finance and executive teams, quarterly vishing simulations for customer-facing staff, and executive workshops on BEC and wire fraud.

RESULTS ACHIEVED

93% reduction in phishing click rate (45% → 3.2%)

100% staff completion of core training modules

300% increase in security incident reporting

Zero successful phishing attacks during program

"ITSEC transformed our security culture. Our employees now actively look for and report phishing attempts. The DESC auditors were impressed with our training program documentation."

— CISO, UAE Financial Services Organization

Frequently Asked Questions

Get answers to common questions about our VAPT services.

What is security awareness training and why is it important?

Security awareness training is an educational program designed to teach employees how to recognize and respond to cybersecurity threats such as phishing, social engineering, and malware. It's critical because 91% of successful cyberattacks begin with human error. Training transforms your employees from potential security vulnerabilities into your first line of defense, significantly reducing the risk of data breaches and regulatory non-compliance.

How often should we conduct phishing simulations?

We recommend conducting phishing simulations at least monthly for optimal results. Research shows that quarterly testing is insufficient to maintain vigilance, as employees forget training within 4-6 weeks. Our platform automates monthly campaigns with varying difficulty levels, ensuring continuous reinforcement without administrator burden. For high-risk departments like finance and executive teams, bi-weekly simulations are recommended.

What languages are your training modules available in?

All ITSEC training modules are available in both English and Arabic, ensuring full accessibility for UAE-based workforces. Our Arabic content is not simply translated but culturally adapted to resonate with regional audiences. We also support additional languages upon request for multinational organizations operating across the GCC region.

Is security awareness training required for DESC compliance?

Yes, security awareness training is a mandatory requirement for DESC (Dubai Electronic Security Center) compliance. DESC standards require organizations to implement regular security awareness programs, conduct phishing simulations, and maintain training completion records. ITSEC's platform provides automated compliance reporting and evidence packages specifically designed for DESC audits.

Can training be customized for our industry?

Absolutely. ITSEC specializes in industry-specific security awareness training. We develop customized content for banking, healthcare, government, crypto/blockchain, and other sectors. Custom training includes industry-specific threat scenarios, regulatory requirements (VARA, Central Bank, DHA), role-based learning paths, and branded materials that align with your organization's policies and procedures.

How do you measure training effectiveness?

We measure effectiveness through multiple metrics: phishing simulation click rates, training completion rates, knowledge assessment scores, incident reporting frequency, and time-to-report suspicious emails. Our dashboard provides real-time analytics, trend analysis, departmental comparisons, and executive reports. We establish baselines and track improvement over time, with most clients achieving 80-95% reduction in phishing susceptibility within 12 months.

What happens when an employee fails a phishing test?

When an employee clicks a simulated phishing link, they're immediately redirected to a 'teachable moment' page explaining what they missed. This is followed by automated assignment of targeted remedial training relevant to the attack type they fell for. Repeat offenders are flagged for additional training and manager notification. Our approach focuses on education rather than punishment, creating a positive security culture.

Do you offer executive-level security training?

Yes, we provide specialized executive security training covering Business Email Compromise (BEC), whale phishing, CEO fraud, and targeted attacks against C-suite executives. Executive training includes one-on-one coaching, boardroom presentations, and scenario-based exercises. We also cover personal security, travel security, and protecting high-profile individuals from sophisticated social engineering attacks.

How long does it take to implement a security awareness program?

A basic implementation can be completed in 2-3 weeks, including platform configuration, user onboarding, baseline phishing assessment, and initial training deployment. Full program implementation with custom content, integrations, and role-based learning paths typically takes 4-6 weeks. We provide project management support throughout and offer quick-start templates for faster deployment.

Can you integrate with our existing LMS or HR systems?

Yes, ITSEC's platform supports integration with popular LMS platforms (Moodle, Cornerstone, SAP SuccessFactors) and HR systems via SCIM, SAML, and API connections. We also support Active Directory and Azure AD integration for automated user provisioning. Integration ensures training completion is reflected in your existing HR records and compliance dashboards.

Security Awareness Training

Why Security Awareness Training Is No Longer Optional

The ITSEC Security Awareness Platform

Advanced Phishing Simulation Campaigns

Comprehensive Training Content Library

Security Awareness for UAE Regulatory Compliance

Flexible Training Delivery

How We Secure Your Remote Workforce

Why Choose ITSEC for Security Awareness

Why Choose ITSEC

15+ Years UAE Market Leadership

Real Results for UAE Clients

Frequently Asked Questions

Ready to Secure Your Digital Assets?